A Turnitin Error 124 means the grades/feedback entered in the document viewer within Turnitin haven’t synced with the Grade Centre in Backboard, and as such, when a student tries to view their grades/feedback they will receive the following error.

Turnitin_Error_124

To resolve an Error 124 you will need to re-sync the grades between Turnitin and Blackboard for that assignment.

To do this, go to the Blackboard site that contains the assignment, and select Course Tools > Turnitin Assignments from the Course Management area.

On the page that follows, locate the assignment where Sharon is seeing the error and click the matching “Sync Grades” link

Sync_Grades

Shortly after clicking the link you’ll receive a screen to confirm that the grades have been synchronised.

Sync_Grades_Successful

After this you should be able to access you feedback.

There’s more information about this error on the Turnitin site here; http://turnitin.force.com/pkb/articles/en_US/Knowledge_Article/BlackBoard-Basic-Grade-Sync-Function-9-1-Error-9999-Error-124-Administrator-Instructor/?q=error+124&l=en_US&fs=Search&pn=1

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