If your students are reporting they’re unable to access a Turnitin submission area and they’re getting a Blackboard Integration Error 204 as shown below, it’ll be due to the Turnitin Assignment having been copied from another Blackboard site.


In this instance, we recommend you delete the assignment from this site and create a new Turnitin assignment for students to submit to and inform them of  the changes made.

When using the Blackboard Course Copy tool, we recommend you do not copy the Turnitin content areas for this very reason. This also ensures your Blackboard site aligns with the Blackboard Protocols as laid out here.