This knowledgebase has been created to support academic staff in the use of our core TEL Systems
If you have a general operational question such as …
- How do I make my Blackboard site available?
- How do I create new assets in PebblePad?
- How do I avoid early release of grades from Turnitin?
… you can browse the relevant system-category by clicking its name on the menu bar above, or use the search box on the right hand side.
If a knowledgebase article doesn’t exist, then please visit the relevant provider’s support pages.
- Blackboard’s help pages
- Turnitin’s help pages
- Pebblepad ( You’ll need to log in to Pebblepad to view the Support material via the Learning Centre link)
- Online Surveys (formerly BOS) help pages
- Medial’s help pages
Please note that AQD cannot provide technical or operational support for Office365 (including Outlook or Skype for Business); you may want to look at the Microsoft Support pages for appropriate help.
If you’re still unable to find the relevant support material, then please log a ticket with the Service Desk